Frequently asked questions
Everything you need to know about Quoteroo. Can't find what you're looking for? Get in touch.
Getting started
Is it actually free to start?
Yep. You get 3 quotes a month on the free plan - no credit card, no lock-in, no catch. If you need more, plans start at $29/month.
How long does it take to set up?
Under 30 seconds. Sign up, pick your trade, and you're ready to quote. Quoteroo comes pre-loaded with services and pricing for your trade, so there's nothing to configure upfront.
Do I need to download an app?
Nope. Quoteroo works right in your browser - phone, tablet, or desktop. You can also use it through Telegram or email, so there's nothing to install.
Do I need to be tech-savvy to use it?
Not even a little. If you can send a text message, you can use Quoteroo. Just describe the job in your own words - type it, say it, or send a voice note - and the quote builds itself.
How it works
How do I create a quote?
Just tell Quoteroo what the job is - in plain language. Something like "Quote for Dave at 42 Smith St, hot water system replacement and 3 leaking taps." It pulls the right items, calculates pricing, and puts together a professional quote in seconds.
Can I edit quotes before sending?
Absolutely. Every quote shows up as a live preview you can click into and tweak - change line items, adjust pricing, update the customer name. Hit Confirm Edits and it's locked in.
What does the quote look like to my customer?
Your customer gets a professional, branded PDF with your logo, ABN, line items, and totals - the kind of quote that wins jobs. You can preview and edit everything before it goes out.
Can I use voice to create quotes?
Yes - you can tap the microphone and describe the job out loud. Quoteroo transcribes it and builds the quote from what you said. Great for when you're on the road or on site.
Can Quoteroo handle different types of trades?
We support 20+ trades out of the box - plumbing, electrical, painting, landscaping, bricklaying, tiling, and more. Each one comes with its own catalogue of common services and materials. If yours isn't listed, pick "Other" and set up your own.
Pricing & plans
What's included in the free plan?
3 quotes per month, 1 user, PDF generation, and web chat. Everything you need to try it out and see if it fits your workflow.
Can I change plans later?
Anytime. Upgrade, downgrade, or cancel - no lock-in contracts, no cancellation fees. Your data stays yours.
Is there a free trial for paid plans?
Yes - every paid plan comes with a free trial so you can test all the features before you commit.
What counts as a "quote"?
Each quote you send to a customer counts as one. Drafts and previews don't count - only quotes you actually send.
Accuracy & learning
Will it know the right prices for my trade?
Quoteroo comes pre-loaded with common services and pricing for your trade. You can tweak anything, and it learns your actual prices as you go - so quotes get more accurate over time.
How does Quoteroo learn from my quotes?
Every time you edit a price, add an item, or adjust a quote, Quoteroo picks up on your preferences. Over time, it suggests prices and line items that match how you actually work - not just industry averages.
Can I upload my existing price list?
Yes. During setup (or anytime from Settings), you can upload your own catalogue or add items manually. Quoteroo will use your pricing from day one.
Integrations & channels
Can I use it from my phone on the job site?
Absolutely. Quoteroo works in your browser, over email, or through Telegram - so you can fire off a quote from the van, the site, or the couch.
Does it work with Xero or MYOB?
Xero and MYOB integrations are available on the Premium plan and above. Sync your quotes straight into your accounting software - no double entry.
Can customers reply to quotes?
Yes. When you send a quote via email, your customer can accept, request changes, or ask questions - and it all feeds back into your Quoteroo conversation.
What's the Telegram integration?
You can connect your Telegram account and create quotes by sending messages or voice notes directly in Telegram. Perfect for tradies who live on their phone.
Security & data
Is my data safe?
Yes. Quoteroo uses bank-grade encryption, and your data is hosted in Australia. We never share your information with third parties or use it to train AI models.
Can I export my data?
Of course. Your quotes, customer list, and catalogue are yours. You can download everything anytime.
Who can see my quotes?
Only you (and any team members you invite on Corporate/Enterprise plans). Your customers only see what you send them.
Still have questions?
We're here to help. Reach out and we'll get back to you fast.